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Can I Get a Courtesy Vehicle During INFINITI Service at LaFontaine INFINITI Ann Arbor near Brighton, MI?

Can I Get a Courtesy Vehicle During INFINITI Service at LaFontaine INFINITI Ann Arbor near Brighton, MI?

LaFontaine INFINITI Ann Arbor - Can I Get a Courtesy Vehicle During INFINITI Service at LaFontaine INFINITI Ann Arbor near Brighton, MI?

Planning service around a busy Brighton schedule is easier when you do not have to pause your day. At LaFontaine INFINITI Ann Arbor, we offer courtesy vehicle options by request so you can stay on the move while our INFINITI Certified Technicians care for your vehicle. From routine maintenance to more in-depth repairs, our goal is simple — keep your experience seamless, comfortable, and confident from drop-off to pickup.

If you commute along US-23 between Brighton and Ann Arbor or split time between errands in downtown Brighton and weekend drives toward Kensington Metropark, uninterrupted mobility matters. That is why our team makes it straightforward to request a courtesy vehicle when you schedule service. With our convenient online scheduler, dedicated advisors, and customer-focused amenities — including complimentary WiFi, beverages, a luxury lounge, and a complimentary car wash — we help you maintain momentum while your INFINITI receives expert attention.

Here is how the process works when you want to stay on the road during service, plus what Brighton drivers can expect from our Service and Collision Centers.

  1. Start your appointment online: Use our Schedule Service tool to choose a date and time that fits your calendar.
  2. Note your mobility needs: In the appointment comments, request a courtesy vehicle so our team can coordinate details in advance.
  3. Talk with our advisors: If you prefer, call 734-352-6806 — we will review your visit, confirm timing, and discuss courtesy vehicle options.
  4. Drop off confidently: Bring your vehicle to 3500 Jackson Rd., Ann Arbor, MI 48103 — our Service Center is open Monday through Friday 7:30 AM to 6:00 PM and Saturday 8:00 AM to 2:00 PM.
  5. Enjoy thoughtful amenities: If you choose to wait, settle into our luxury lounge with complimentary WiFi and beverages while we work.
  6. Drive on with ease: With a courtesy vehicle arranged by request, you can keep appointments, school runs, or errands on track until your vehicle is ready.

While your vehicle is in our care, it benefits from the expertise and resources that define our Service Center. Our INFINITI-trained technicians receive regular, ongoing education on the latest INFINITI engineering. We also use Genuine INFINITI Parts to help preserve performance, integrity, and long-term reliability — the same attention to detail our team brings to every oil change, brake service, and diagnostic evaluation.

For many Brighton drivers, Michigan’s varied seasons shape maintenance needs. Spring thaw can reveal post-winter potholes, summer road trips add mileage, and fall weather turns quickly toward sleet and snow. To match these conditions, our technicians are equipped to handle everyday and seasonal services that help your vehicle feel composed and confident on I-96, Grand River Avenue, or the rural roads around Hamburg Township.

  • Preventative maintenance: Synthetic motor oil replacement, oil filter replacement, belts, hoses, and fluids
  • Brake care: Brake repair, inspections, and related components
  • Tires and ride quality: Tire rotations and checks to support traction and comfort
  • Comfort systems: Air conditioning and heater service, cooling system and radiator repair
  • Electrical and starting: Batteries, alternators, starters, headlights
  • Engine and diagnostics: Engine diagnostic, tune-up, air filters
  • Driveline and transmission: Transmission services and related inspections
  • Ongoing confidence: All fluid level checks and corrections

If life brings an unexpected scrape, storm damage, or a parking lot dent, our Collision Center is also here to help — for all makes and models. We offer a lifetime warranty on all completed work, including paintless dent repair, glass repair, and auto painting. We accept all major insurance companies and assist you throughout the claim process, keep you updated regularly, and even provide on-site rentals and a pick up and delivery option to help streamline your repair experience.

Because every service visit is personal, our advisors take time to match your needs — whether that involves a quick oil change while you wait or coordinating a courtesy vehicle request so your day stays uninterrupted. We also provide service specials that cover a range of maintenance items to enhance your visit. And when you pick up your vehicle, you can expect the finishing touch of a complimentary car wash.

For drivers traveling from Brighton, our location on Jackson Rd. in Ann Arbor is straightforward to reach via US-23 and I-94. Many guests pair a service appointment with a coffee run, a meeting at the office, or time on campus — and with a courtesy vehicle arranged by request, that flexibility is built right into your day.

To help you plan your next visit, here is a quick, step-by-step summary you can follow when you want to stay mobile during service:

  1. Choose your time: Pick a service slot online that fits your commute from Brighton.
  2. Request a courtesy vehicle: Add your request in the scheduler comments or call our team.
  3. Confirm details: We will connect with you to finalize logistics for your appointment.
  4. Drive with confidence: Head to your commitments while our certified team services your vehicle with Genuine INFINITI Parts.
  5. Return and wrap up: We will let you know when your vehicle is ready — including a complimentary car wash.

Our commitment goes beyond convenience — it is the Family Deal promise to treat you with the same care we extend to our own family. From sales and service to parts and collision, we focus on relationships, transparency, and craft. That is how we help keep Brighton drivers comfortable and confident on every mile, season after season.

When you are ready, schedule your service online or contact us at 734-352-6806. If you would like to request a courtesy vehicle, simply note it in your appointment or ask a service advisor, and we will coordinate the next steps. We look forward to delivering a service experience that feels effortless — and keeps your day moving.

Frequently Asked Questions:

How do I request a courtesy vehicle for my service visit?

Use our online Schedule Service tool and note your courtesy vehicle request in the appointment comments, or call 734-352-6806. Our team will review your visit and coordinate details with you.

What services can I schedule online?

Our online scheduler supports routine maintenance and many common repairs, including synthetic motor oil replacement, tire rotations, brake repair, engine diagnostics, transmission services, and more. If you do not see what you need, simply add a note or call us — we will help set it up.

Do you use Genuine INFINITI Parts?

Yes. We use Genuine INFINITI Parts to help maintain the integrity and performance of your vehicle. If you prefer to install parts yourself, you can also order genuine components through us.

Can I wait at the dealership instead of requesting a courtesy vehicle?

Absolutely. We offer a luxury service lounge with complimentary WiFi and beverages, along with a complimentary car wash for your vehicle.

Where are you located and what are your service hours?

We are located at 3500 Jackson Rd., Ann Arbor, MI 48103. Service hours are Monday through Friday 7:30 AM to 6:00 PM and Saturday 8:00 AM to 2:00 PM.

Do you provide collision repairs and support with insurance claims?

Yes. Our Collision Center repairs all makes and models and offers a lifetime warranty on all completed work, including paintless dent repair, glass repair, and auto painting. We accept all major insurance companies, assist you throughout the process, provide regular updates, and offer on-site rentals as well as a pick up and delivery option.

Do you service vehicles for drivers outside Ann Arbor?

Yes. We proudly support drivers from across Southeast Michigan — including Brighton — and invite you to schedule online or call our team for personalized assistance.

From routine maintenance to body repairs, our focus is to keep your experience smooth, informative, and worry-free. If you are driving in from Brighton, request a courtesy vehicle when you book — we will handle the details so you can keep your day moving while we keep your INFINITI feeling like new.

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INFINITI vs Genesis for Commute Comfort, Family Flexibility, and Service Convenience near Ypsilanti, MI

INFINITI vs Genesis for Commute Comfort, Family Flexibility, and Service Convenience near Ypsilanti, MI

LaFontaine INFINITI Ann Arbor - INFINITI vs Genesis for Commute Comfort, Family Flexibility, and Service Convenience near Ypsilanti, MI Luxury vehicle shoppers near Ypsilanti, MI often compare INFINITI and Genesis for good reason. Both brands offer premium design, advanced technology, strong SUV options, and a more personal alternative to long-established European luxury names. For drivers moving between Ypsilanti, Ann Arbor, Canton, and Detroit via I-94, US-23, Michigan Avenue, or Washtenaw Avenue, the right luxury vehicle needs to do more than look impressive. It should make daily commuting calmer, weekend plans easier, service visits simpler, and family life more comfortable. That real-world ownership scenario is where INFINITI makes a compelling case. Genesis has earned attention with bold styling, upscale interiors, and a growing lineup that includes vehicles such as the GV70, GV80, G70, and G80. INFINITI, with SUVs such as the QX50, QX55, QX60, and QX80, focuses on refined comfort, intuitive controls, confident power, and thoughtful technology that feels easy to live with. At LaFontaine INFINITI Ann Arbor, we work with many Ypsilanti-area drivers who want premium features without adding unnecessary complexity to everyday driving. If your typical week includes a commute into Ann Arbor, errands around Carpenter Road, family pickups near Eastern Michigan University, dining in Depot Town, or longer trips toward Metro Detroit, the INFINITI ownership experience is built around that rhythm. Genesis is a strong competitor, but INFINITI stands out for drivers who value a relaxed cabin, straightforward technology, available driver assistance, and the support of a local dealership team close to home. Brand Personality: Modern Prestige vs Warm, Driver-Focused Luxury Genesis presents a modern luxury identity with dramatic design details, large displays, and a distinctive exterior presence. For shoppers who want a vehicle that feels visually bold and upscale, Genesis can be appealing. The brand often emphasizes clean cabin layouts, premium materials, and a quiet driving feel across sedans and SUVs. INFINITI takes a slightly different approach. Rather than focusing only on visual drama, INFINITI blends elegant design with a warm, inviting cabin experience. Models such as the INFINITI QX60 and QX80 are especially appealing for drivers who want luxury that feels comfortable from the first drive. Controls are designed to be approachable, seating is supportive, and the overall environment feels calm rather than overly tech-heavy. That matters during real-life driving around Ypsilanti, where quick lane changes, tight parking lots, school traffic, and highway merges can all be part of the same day. INFINITI also has a long-standing reputation for creating vehicles that feel smooth and confident without feeling disconnected. From the responsive feel of INFINITI SUVs to available systems such as Intelligent All-Wheel Drive and All-Mode 4WD®, the brand gives local drivers capability with a refined personality. Genesis also offers available all-wheel drive in many models, but INFINITI brings a familiar, confidence-focused driving character that works especially well for Michigan roads. Daily Commuting around Ypsilanti: Comfort and Ease Matter For many shoppers, the luxury decision comes down to how a vehicle feels on a normal Tuesday morning. A commute from Ypsilanti to Ann Arbor can involve stop-and-go traffic on Washtenaw Avenue, quick merges onto US-23, or steady cruising on I-94. In those conditions, INFINITI vehicles are designed to reduce stress through smooth power delivery, comfortable seating, and driver-assist technology that supports the person behind the wheel. INFINITI technologies such as ProPILOT Assist and available ProPILOT Assist with Navi-link are especially useful for drivers who spend time on familiar commuter routes. These systems can help with steering assistance, speed control, and traffic flow support when conditions allow. Genesis offers comparable driver-assist technology, including Highway Driving Assist on select models, and this is a genuine strength for the brand. However, many INFINITI shoppers appreciate how naturally INFINITI systems fit into the driving experience. The technology feels supportive without overwhelming the cabin with too many steps or distractions. Cabin comfort is another important difference. INFINITI interiors tend to prioritize a relaxed, lounge-like feel, especially in SUVs such as the QX60 and QX80. For Ypsilanti drivers who frequently carry family, coworkers, or clients, that softer luxury character can make every trip feel more polished. Genesis interiors can also feel upscale, but INFINITI often feels more intuitive for drivers who prefer a cabin that is premium, practical, and easy to understand quickly. Family Flexibility: Why INFINITI SUVs Fit Busy Households Genesis has expanded SUV choices in recent years, and models such as the GV70 and GV80 have helped the brand attract families who want something stylish and premium. The GV80 in particular is a notable option for shoppers who want a midsize luxury SUV with available three-row seating in some configurations. INFINITI, however, offers a lineup that feels especially well matched to family use. The INFINITI QX60 is a strong fit for shoppers who need three-row versatility, a refined interior, and user-friendly technology. The larger INFINITI QX80 delivers full-size luxury, generous passenger space, powerful performance, and available advanced features such as ProPILOT Assist 2.1 on select configurations. For a household juggling youth sports, university events, grocery runs, road trips, and daily commutes, INFINITI SUVs feel built around comfort and ease. Here are a few areas where INFINITI deserves a close look during a family-focused comparison: Three-row usability: INFINITI offers practical SUV choices for families who need space for passengers, bags, school gear, and weekend travel. Cabin comfort: INFINITI seating, materials, and ride quality create a calm environment for short drives around Ypsilanti and longer highway trips. Technology access: Features such as INFINITI InTouch™, Wireless Apple CarPlay®, Android Auto™, and available Google built-in on select models help keep navigation and connectivity simple. Driver assistance: Available ProPILOT Assist technologies support confidence during commuting, road trips, and traffic-heavy driving. Local ownership support: LaFontaine INFINITI Ann Arbor is conveniently located at 3500 Jackson Rd. in Ann Arbor, making sales, service, parts, and ownership support accessible from Ypsilanti. Genesis remains a worthy competitor for families who prioritize sleek styling and a newer luxury-brand image. Still, INFINITI feels particularly strong for shoppers who want a vehicle that can handle daily family logistics without sacrificing comfort or refinement. Technology: Useful Features Without Overcomplication Modern luxury shoppers expect advanced technology, but not every driver wants a cockpit that requires a learning curve. Genesis is known for large screens, clean digital interfaces, and available premium audio systems. INFINITI also offers advanced infotainment and connectivity, but the brand’s advantage is how naturally key features support everyday driving. In select INFINITI models, Google built-in can help with familiar navigation, voice assistance, and connected convenience. Wireless Apple CarPlay® and Android Auto™ are also important for drivers who prefer smartphone-based apps. INFINITI InTouch™ adds another layer of vehicle connectivity, helping owners access key functions and information with less friction. This matters around Ypsilanti because many drives are mixed-purpose. One trip may include navigation to an Ann Arbor appointment, a call during the commute, a podcast on I-94, and a grocery stop before heading home. INFINITI technology is designed to support that flow. Genesis offers impressive tech as well, but INFINITI often feels more approachable for drivers who want useful features, clean integration, and fewer distractions. Performance and Road Confidence in Southeast Michigan INFINITI and Genesis both offer strong engines and available traction systems. Genesis models often deliver smooth acceleration and composed handling, especially in SUV and sport sedan form. INFINITI answers with a performance character rooted in confident power, comfort, and responsiveness. For Ypsilanti-area drivers, road confidence is not just about acceleration. It is about smooth merging onto I-94, stable cruising toward Detroit Metro Airport, easy maneuvering through downtown Ann Arbor, and confident traction when pavement conditions change. INFINITI SUVs offer available Intelligent All-Wheel Drive, while the QX80 offers All-Mode 4WD® for drivers who want full-size SUV capability. These systems help provide a planted feel that supports everyday confidence without asking the driver to think about every road surface change. INFINITI also has an edge for shoppers who want a luxury SUV that feels relaxed over imperfect pavement. Local roads can vary from smooth highway stretches to patched city streets, and INFINITI’s ride tuning often gives the brand a composed, comfortable feel. Genesis is refined, but INFINITI may be the better fit for shoppers who prioritize a quiet, comfortable, premium ride over a sportier or more design-forward personality. Service Convenience and Long-Term Ownership Support A luxury purchase is not only about the test drive. Long-term ownership matters. This is where choosing INFINITI from LaFontaine INFINITI Ann Arbor gives Ypsilanti drivers a meaningful advantage. Our dealership is close to Ypsilanti, so routine maintenance, warranty work, parts, and ownership questions are easy to manage without a long trip across the region. Our Service Center uses highly trained, INFINITI-certified technicians and Genuine INFINITI Parts to help preserve vehicle performance and quality. We also offer amenities designed to make service visits easier, including complimentary Wi-Fi, fresh coffee, tea, cold beverages, a luxury service lounge, available courtesy vehicle requests, online service scheduling, and a complimentary car wash. For busy professionals and families, those details can make ownership feel much smoother. Genesis continues to grow its retail and service presence, and many Genesis owners enjoy the brand experience. Even so, local support matters. When an INFINITI owner near Ypsilanti needs maintenance, questions about technology, or help planning the next vehicle, LaFontaine INFINITI Ann Arbor is nearby and ready to help with sales, service, finance, parts, and collision support. Which Brand Is the Better Fit? Genesis is a smart option for shoppers who want bold styling, a newer luxury image, and strong technology presentation. INFINITI is the stronger overall match for Ypsilanti-area drivers who want premium comfort, intuitive features, family-friendly SUVs, confident road manners, and convenient local support from a dedicated INFINITI dealer. If your luxury vehicle needs to serve as a commuter, family vehicle, weekend road-trip companion, and daily comfort zone, INFINITI deserves a top spot on your shopping list. Visit LaFontaine INFINITI Ann Arbor to explore our new and pre-owned inventory, compare models in person, and experience how INFINITI luxury fits life near Ypsilanti, MI. Frequently Asked Questions: Is INFINITI or Genesis better for daily commuting near Ypsilanti, MI? Both brands offer comfortable luxury vehicles, but INFINITI is an excellent choice for drivers who want a calm ride, intuitive controls, and available driver-assist features that feel natural in daily traffic around I-94, US-23, and Ann Arbor. Which brand has better SUV options for families? Genesis offers stylish SUV choices, but INFINITI provides especially strong family-focused options such as the QX60 and QX80. These SUVs offer premium comfort, flexible seating, useful technology, and a refined driving experience. Does INFINITI offer all-wheel drive? Yes. Many INFINITI SUVs offer available Intelligent All-Wheel Drive, and the INFINITI QX80 offers All-Mode 4WD® on select configurations. These systems support confident driving across changing Michigan road conditions. Where can I service an INFINITI near Ypsilanti? LaFontaine INFINITI Ann Arbor is located at 3500 Jackson Rd. in Ann Arbor, a convenient drive from Ypsilanti. Our INFINITI-certified technicians perform routine maintenance, diagnostics, repairs, and more using Genuine INFINITI Parts. Request more information

What service amenities does LaFontaine INFINITI Ann Arbor provide during maintenance visits near Saline, MI?

What service amenities does LaFontaine INFINITI Ann Arbor provide during maintenance visits near Saline, MI?

LaFontaine INFINITI Ann Arbor - What service amenities does LaFontaine INFINITI Ann Arbor provide during maintenance visits near Saline, MI? Your service visit should feel as refined and easy as your drive, and that’s exactly what we work to deliver every day at LaFontaine INFINITI Ann Arbor. If you live or work near Saline, MI and you’re wondering what conveniences and comforts you can expect while your vehicle is in our care, this guide walks through the amenities, tools, and support we provide to keep your day moving smoothly. From commuting up Ann Arbor-Saline Road to weekend plans along US-12, drivers around Saline count on dependable vehicles and efficient appointments. Our Service Center on Jackson Road is designed around your routine—certified INFINITI technicians, genuine INFINITI parts, easy online scheduling, and thoughtful touches that help you stay productive or relax while we handle the work. What’s included to make your service visit effortless Whether you’re stopping by for an oil and filter change, brake repair, or a diagnostic check, our team focuses on both the quality of the work and the quality of your time with us. Here are the core amenities and conveniences you’ll find when you schedule service at LaFontaine INFINITI Ann Arbor: Complimentary WiFi: Stay connected so you can answer emails, join a video call, or stream while you wait. Luxury Service Lounge: A quiet, comfortable space with seating designed for working or unwinding between errands around Ann Arbor and Saline. Complimentary Beverages: Fresh-brewed coffee, tea, and cold drinks to help you recharge. Courtesy Vehicle (by request): Request a Courtesy Vehicle when booking—ideal if you have meetings in downtown Ann Arbor or school pickup in Saline. Complimentary Car Wash: Receive a complimentary car wash with your service, so you leave looking as good as you feel. Online Scheduling: Choose your date and time, add notes about your concerns, and book in minutes. INFINITI Certified Technicians: Your vehicle is serviced by INFINITI-trained professionals with access to the latest tools and diagnostic technology. Genuine INFINITI Parts: Authentic components help maintain performance, fit, and longevity on your specific model. Saturday Hours: Weekend availability helps you fit service around family plans, youth sports, or a quick stop on your way back from Saline. Service Specials: Rotating maintenance offers to add value to your visit. Every touchpoint—from check-in to handoff—is built around clarity and care. If you prefer to wait with us, the lounge and WiFi keep your day on track. If you need to keep moving, request a Courtesy Vehicle when you schedule, and our team will coordinate availability in advance. How to schedule and get the most from your appointment It’s easy to plan your visit around your Saline commute or errands. If you’re headed up State Street or Ann Arbor-Saline Road, you can arrive right when our Service Center opens on weekdays, or pick a Saturday slot to keep your weekdays free. Here’s a simple way to book and prepare: Open our online scheduling tool and choose your preferred date and time. Tell us what you’re experiencing—add notes for concerns like a light on the dash or a steering pull. Request a Courtesy Vehicle if needed so we can confirm availability. Bring your key fob and any recent service records at check-in for quicker diagnostics. Relax in our lounge with WiFi and beverages while we work, or head out in your Courtesy Vehicle. Drive away with a complimentary car wash after service is complete. For routine maintenance, you can often plan a short stay in the lounge. For broader diagnostics or repair, we’ll review next steps with you before any work begins—our advisors keep communication clear so you can make confident decisions. Yes, we service other makes, too While our specialty is INFINITI, you can trust us with other makes as well. If your household includes multiple brands—common for families around Saline—we can help streamline maintenance by keeping everything on one schedule with one trusted team. For INFINITI vehicles, we use Genuine INFINITI Parts; we’ll advise you on the best path for other makes based on your goals and the vehicle’s needs. Body work or bigger repairs? Our Collision Center has you covered If your vehicle needs repair beyond maintenance—hail, a parking-lot scrape, or a collision—our Collision Center handles all makes and models. You’ll find a lifetime warranty on all completed work, services including paintless dent repair, glass repair, and auto painting, acceptance of all major insurance companies, on-site rentals, regular repair updates, and a convenient pick up and delivery option. It’s one more way we support your day-to-day life from Saline to Ann Arbor and back again. Wherever you’re headed—lunch in downtown Saline, a quick jog through Curtiss Park, or a commute up to campus or the medical center—you should expect a service visit that respects your time and your vehicle. Our goal is to make it simple, transparent, and comfortably taken care of every time you step through our doors. Frequently Asked Questions: Where are you located, and what’s the easiest route from Saline? We’re at 3500 Jackson Rd., Ann Arbor, MI 48103. From Saline, many drivers head north on Ann Arbor-Saline Rd, then west on I-94 to Jackson Rd—it’s a straightforward trip that fits easily into a morning or afternoon routine. Can I request a Courtesy Vehicle during my service visit? Yes—request a Courtesy Vehicle when you schedule service. Availability can vary, so booking in advance helps us confirm a vehicle that fits your day. Do you offer a complimentary car wash with service? Yes. You’ll receive a complimentary car wash with your service, so your vehicle leaves looking refreshed. How do I schedule service online? Use our online scheduling tool to select your date and time, tell us what you need, and request any conveniences like a Courtesy Vehicle. You’ll get confirmation and reminders so your visit is dialed in. Who works on my vehicle? INFINITI Certified Technicians service your vehicle using the latest specialized tools and diagnostic equipment, and we use Genuine INFINITI Parts for repairs and replacements on INFINITI models. Do you service non-INFINITI vehicles? Yes. While we specialize in INFINITI, we also service other makes, which is helpful for households with multiple brands. What are your Service Center hours? Our Service Center is open Monday through Friday from 7:30 AM to 6:00 PM and Saturday from 8:00 AM to 2:00 PM. Can you help with collision repairs and insurance? Yes. Our Collision Center accepts all major insurance companies and offers a lifetime warranty on all completed work, with on-site rentals, regular repair updates, and a pick up and delivery option. Do you run service specials? We offer service specials that rotate throughout the year, covering common maintenance needs to add value to your visit. Is the lounge a good place to work while I wait? Absolutely. Our luxury service lounge features complimentary WiFi and beverages, with comfortable seating so you can take calls or catch up on emails while we complete your service. At LaFontaine INFINITI Ann Arbor, our commitment is simple—high-quality care for your vehicle and a smooth, comfortable experience for you. If you’re near Saline, MI and due for maintenance or repairs, schedule your visit today and let our team handle the details while you stay focused on your day. Request more information

What can I expect during an INFINITI service visit at LaFontaine INFINITI Ann Arbor in Ann Arbor, MI?

What can I expect during an INFINITI service visit at LaFontaine INFINITI Ann Arbor in Ann Arbor, MI?

LaFontaine INFINITI Ann Arbor - What can I expect during an INFINITI service visit at LaFontaine INFINITI Ann Arbor in Ann Arbor, MI? Keeping your INFINITI running beautifully should feel straightforward and reassuring, and that is exactly what our service experience is designed to deliver. If you are planning your first visit to LaFontaine INFINITI Ann Arbor for maintenance or repairs, here is a clear, local guide to what you can expect from check in to pick up, plus how our certified team, genuine parts, and thoughtful amenities all work together to make service simple for drivers around Ann Arbor. A simple check in and convenient scheduling Getting on our calendar is easy. You can schedule service online in just a few steps, choosing the date and time that works for you. If you prefer, call our team during Service Hours and we will be happy to help you book. When you arrive, pull into our service area for a quick check in with an advisor who will confirm your concerns and note any additional items you would like us to look at while your vehicle is here. We are located at 3500 Jackson Rd. in Ann Arbor, close to I-94 and only a few minutes from the University of Michigan campus, so stopping by on your way to or from work is convenient. Our Service Hours are Monday through Friday 7:30 AM to 6:00 PM and Saturday 8:00 AM to 2:00 PM. Certified care and Genuine INFINITI Parts Your INFINITI benefits from brand specific training, tools, and diagnostics. Our INFINITI Certified Technicians receive regular training to stay current with the latest INFINITI engineering. That expertise matters whether you are in for an oil change or a more complex repair, because it helps us identify issues accurately and service your vehicle with precision. We use Genuine INFINITI Parts for repairs and replacements, helping preserve the integrity, performance, and longevity of your vehicle. If you are a do it yourself owner, you can also order genuine parts and install them yourself. Either way, your INFINITI is getting components engineered for your exact model. Comforts and conveniences while you wait If you are planning to stay on site, relax in our Luxury Service Lounge with complimentary WiFi and beverages. Need to keep moving? You can request a Courtesy Vehicle when you book your appointment, and we will do our best to accommodate your schedule. When your service is complete, we will return your vehicle with a complimentary car wash so it looks as refreshed as it runs. Throughout your visit, our advisors will keep you informed. We will review recommended work, answer questions, and get your approval before we proceed with anything beyond what you scheduled. Services we handle every day From daily commuting along I-94 to stop and go driving around downtown and Kerrytown, Ann Arbor roads put a variety of demands on your vehicle. Our team is equipped to handle routine maintenance and repairs that keep you confident on every trip. General automotive repair: covering a wide range of diagnostics and fixes Preventative car maintenance: factory recommended interval services and inspections Synthetic motor oil replacement: paired with the correct oil filter Brake repair: pads, rotors, and brake fluid services Air conditioning and heater service: system checks and repairs Cooling system and radiator repair: leaks, hoses, and radiator care Engine diagnostic: pinpointing concerns quickly and accurately Tune up: performance focused checks and replacements Belts, hoses, fluids: detailed inspection and replacement as needed Air filters: engine air and cabin air filter replacement Alternators, batteries, starters: testing and replacement Headlights: bulb and component replacement Transmission services: inspections and fluid services Struts: ride and handling component replacement All fluid level checks and corrections: top offs and adjustments If you are planning multiple maintenance items, our advisors can help you organize the work efficiently so you are in and out with minimal downtime. What your visit typically looks like Every appointment is tailored to your needs, but here is a general flow so you know what to expect from start to finish. Check in and conversation with your advisor to confirm your concerns and goals for the visit. A thorough inspection tied to your requested services and current mileage. Clear review of any findings and recommendations, with your approval before additional work. Service performed by an INFINITI Certified Technician using Genuine INFINITI Parts as needed. Quality check and complimentary car wash before we return the vehicle to you. Pickup, where we review the work performed and answer any questions. Guidance on future maintenance so you can plan ahead with confidence. If anything unexpected comes up, we will reach out and walk you through options so you can decide how you would like to proceed. Collision Center help if you need it For body and paint work, our Collision Center supports all makes and models and includes paintless dent repair, glass repair, and auto painting. Completed work carries a lifetime warranty, and we accept all major insurance companies. Our team will assist with the claim process, provide regular updates, and can arrange on site rentals. There is even a pick up and delivery option to help you keep your day on track. Service that fits Ann Arbor driving Ann Arbor driving often means a mix of short trips through neighborhoods like Burns Park and longer stretches on US 23 or M 14. That variety can lead to unique wear patterns on brakes, suspension components such as struts, and under hood items like belts and hoses. Pairing your routine oil changes with periodic brake checks and fluid inspections helps keep everything working smoothly between seasons and through construction zones that are common around town. To make maintenance easier to manage, you can take advantage of our current service specials, which may include common items like oil changes or tire rotations. Check our site before you book, and we will apply any eligible special when you arrive. Preparing for your appointment is simple. Jot down any symptoms you have noticed, bring your wheel lock key if applicable, and share how you use your vehicle day to day. That context helps our technicians focus their inspection and recommend the most relevant services for your driving routine. Ready to get on the schedule? You can start online, call us at 734-352-6806, or stop by on Jackson Rd. We proudly serve Ann Arbor and surrounding communities such as Ypsilanti, Brighton, Howell, Novi, Troy, and Grand Rapids, and we look forward to caring for your INFINITI. Frequently Asked Questions: Do you service vehicles other than INFINITI? Yes. While our specialty is INFINITI, our Service Center can perform maintenance and repairs on other makes as well. If you have questions about a specific vehicle, contact us and we will be glad to help. Can I request a Courtesy Vehicle? Yes. You can request a Courtesy Vehicle when you schedule your appointment. Availability can vary by date and service type, so booking early helps us plan around your needs. Do you use Genuine INFINITI Parts? We do. For repairs and replacements, we use Genuine INFINITI Parts to help maintain your vehicle’s performance and longevity. If you prefer to handle a DIY job, you can also order genuine parts through us. How long will my service take? Timing depends on the work being performed. Routine maintenance such as an oil change is typically quicker than larger repairs. When you check in, your advisor will provide an estimated completion time and keep you updated throughout the visit. What amenities are available if I wait? Our Luxury Service Lounge offers complimentary WiFi and beverages, and we provide a complimentary car wash with service. If you need to be on the move, ask us about a Courtesy Vehicle when you book. Do you have Saturday service hours? Yes. Our Service Department is open Monday through Friday 7:30 AM to 6:00 PM and Saturday 8:00 AM to 2:00 PM, making it easier to fit service into your week. Can you help with collision or glass repairs? Absolutely. Our Collision Center handles paintless dent repair, glass repair, and auto painting for all makes and models. We accept all major insurance companies, provide regular updates, and back completed work with a lifetime warranty. How do I schedule my next visit? Use our online scheduler to pick a time that fits your day, or call us at 734-352-6806. We will confirm your appointment, discuss any concerns, and make sure your service plan is ready when you arrive. Request more information