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LaFontaine INFINITI Ann Arbor – Can I Get a Courtesy Vehicle During INFINITI Service at LaFontaine INFINITI Ann Arbor near Brighton, MI?
Planning service around a busy Brighton schedule is easier when you do not have to pause your day. At LaFontaine INFINITI Ann Arbor, we offer courtesy vehicle options by request so you can stay on the move while our INFINITI Certified Technicians care for your vehicle. From routine maintenance to more in-depth repairs, our goal is simple — keep your experience seamless, comfortable, and confident from drop-off to pickup.
If you commute along US-23 between Brighton and Ann Arbor or split time between errands in downtown Brighton and weekend drives toward Kensington Metropark, uninterrupted mobility matters. That is why our team makes it straightforward to request a courtesy vehicle when you schedule service. With our convenient online scheduler, dedicated advisors, and customer-focused amenities — including complimentary WiFi, beverages, a luxury lounge, and a complimentary car wash — we help you maintain momentum while your INFINITI receives expert attention.
Here is how the process works when you want to stay on the road during service, plus what Brighton drivers can expect from our Service and Collision Centers.
- Start your appointment online: Use our Schedule Service tool to choose a date and time that fits your calendar.
- Note your mobility needs: In the appointment comments, request a courtesy vehicle so our team can coordinate details in advance.
- Talk with our advisors: If you prefer, call 734-352-6806 — we will review your visit, confirm timing, and discuss courtesy vehicle options.
- Drop off confidently: Bring your vehicle to 3500 Jackson Rd., Ann Arbor, MI 48103 — our Service Center is open Monday through Friday 7:30 AM to 6:00 PM and Saturday 8:00 AM to 2:00 PM.
- Enjoy thoughtful amenities: If you choose to wait, settle into our luxury lounge with complimentary WiFi and beverages while we work.
- Drive on with ease: With a courtesy vehicle arranged by request, you can keep appointments, school runs, or errands on track until your vehicle is ready.
While your vehicle is in our care, it benefits from the expertise and resources that define our Service Center. Our INFINITI-trained technicians receive regular, ongoing education on the latest INFINITI engineering. We also use Genuine INFINITI Parts to help preserve performance, integrity, and long-term reliability — the same attention to detail our team brings to every oil change, brake service, and diagnostic evaluation.
For many Brighton drivers, Michigan’s varied seasons shape maintenance needs. Spring thaw can reveal post-winter potholes, summer road trips add mileage, and fall weather turns quickly toward sleet and snow. To match these conditions, our technicians are equipped to handle everyday and seasonal services that help your vehicle feel composed and confident on I-96, Grand River Avenue, or the rural roads around Hamburg Township.
- Preventative maintenance: Synthetic motor oil replacement, oil filter replacement, belts, hoses, and fluids
- Brake care: Brake repair, inspections, and related components
- Tires and ride quality: Tire rotations and checks to support traction and comfort
- Comfort systems: Air conditioning and heater service, cooling system and radiator repair
- Electrical and starting: Batteries, alternators, starters, headlights
- Engine and diagnostics: Engine diagnostic, tune-up, air filters
- Driveline and transmission: Transmission services and related inspections
- Ongoing confidence: All fluid level checks and corrections
If life brings an unexpected scrape, storm damage, or a parking lot dent, our Collision Center is also here to help — for all makes and models. We offer a lifetime warranty on all completed work, including paintless dent repair, glass repair, and auto painting. We accept all major insurance companies and assist you throughout the claim process, keep you updated regularly, and even provide on-site rentals and a pick up and delivery option to help streamline your repair experience.
Because every service visit is personal, our advisors take time to match your needs — whether that involves a quick oil change while you wait or coordinating a courtesy vehicle request so your day stays uninterrupted. We also provide service specials that cover a range of maintenance items to enhance your visit. And when you pick up your vehicle, you can expect the finishing touch of a complimentary car wash.
For drivers traveling from Brighton, our location on Jackson Rd. in Ann Arbor is straightforward to reach via US-23 and I-94. Many guests pair a service appointment with a coffee run, a meeting at the office, or time on campus — and with a courtesy vehicle arranged by request, that flexibility is built right into your day.
To help you plan your next visit, here is a quick, step-by-step summary you can follow when you want to stay mobile during service:
- Choose your time: Pick a service slot online that fits your commute from Brighton.
- Request a courtesy vehicle: Add your request in the scheduler comments or call our team.
- Confirm details: We will connect with you to finalize logistics for your appointment.
- Drive with confidence: Head to your commitments while our certified team services your vehicle with Genuine INFINITI Parts.
- Return and wrap up: We will let you know when your vehicle is ready — including a complimentary car wash.
Our commitment goes beyond convenience — it is the Family Deal promise to treat you with the same care we extend to our own family. From sales and service to parts and collision, we focus on relationships, transparency, and craft. That is how we help keep Brighton drivers comfortable and confident on every mile, season after season.
When you are ready, schedule your service online or contact us at 734-352-6806. If you would like to request a courtesy vehicle, simply note it in your appointment or ask a service advisor, and we will coordinate the next steps. We look forward to delivering a service experience that feels effortless — and keeps your day moving.
Frequently Asked Questions:
How do I request a courtesy vehicle for my service visit?
Use our online Schedule Service tool and note your courtesy vehicle request in the appointment comments, or call 734-352-6806. Our team will review your visit and coordinate details with you.
What services can I schedule online?
Our online scheduler supports routine maintenance and many common repairs, including synthetic motor oil replacement, tire rotations, brake repair, engine diagnostics, transmission services, and more. If you do not see what you need, simply add a note or call us — we will help set it up.
Do you use Genuine INFINITI Parts?
Yes. We use Genuine INFINITI Parts to help maintain the integrity and performance of your vehicle. If you prefer to install parts yourself, you can also order genuine components through us.
Can I wait at the dealership instead of requesting a courtesy vehicle?
Absolutely. We offer a luxury service lounge with complimentary WiFi and beverages, along with a complimentary car wash for your vehicle.
Where are you located and what are your service hours?
We are located at 3500 Jackson Rd., Ann Arbor, MI 48103. Service hours are Monday through Friday 7:30 AM to 6:00 PM and Saturday 8:00 AM to 2:00 PM.
Do you provide collision repairs and support with insurance claims?
Yes. Our Collision Center repairs all makes and models and offers a lifetime warranty on all completed work, including paintless dent repair, glass repair, and auto painting. We accept all major insurance companies, assist you throughout the process, provide regular updates, and offer on-site rentals as well as a pick up and delivery option.
Do you service vehicles for drivers outside Ann Arbor?
Yes. We proudly support drivers from across Southeast Michigan — including Brighton — and invite you to schedule online or call our team for personalized assistance.
From routine maintenance to body repairs, our focus is to keep your experience smooth, informative, and worry-free. If you are driving in from Brighton, request a courtesy vehicle when you book — we will handle the details so you can keep your day moving while we keep your INFINITI feeling like new.
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