LaFontaine INFINITI Ann Arbor – How Do I Schedule INFINITI Service Online in Ann Arbor, MI?
Booking maintenance should feel quick and intuitive when your day is already full in and around Ann Arbor. At LaFontaine INFINITI Ann Arbor, our online scheduler makes it easy to reserve time with our INFINITI Certified Technicians, so your vehicle continues to deliver the refined performance you expect. We pair this convenience with Genuine INFINITI Parts and specialized diagnostic technology, helping protect your vehicle’s integrity from its first 10,000 miles to well beyond 100,000.
Whether you are commuting along I-94, navigating downtown Ann Arbor, or heading out to Novi, Troy, or Grand Rapids, our goal is a seamless service experience anchored by the Family Deal approach — attentive care, clear communication, and thoughtful amenities from check-in to pick-up. Below, you will find a straightforward, step-by-step guide to scheduling service online, plus what to expect during your visit and answers to common questions.
Getting started online takes only a few minutes. Have your VIN or vehicle details handy to help us tailor maintenance or diagnostics to your specific model and mileage.
- Step 1: Visit our Schedule Service page to begin your appointment online.
- Step 2: Choose guest type — returning or new — so we can pull up past visits or create your profile.
- Step 3: Enter vehicle information, including model, mileage, and VIN if available, for precise recommendations.
- Step 4: Select the services you need — from Synthetic Motor Oil Replacement to Brake Repair, Tire Rotation, or Engine Diagnostic — or describe a concern.
- Step 5: Pick your date and time within our Service Hours — Monday through Friday 7:30AM – 6:00PM and Saturday 8:00AM – 2:00PM — and note if you would like to request a Courtesy Vehicle.
- Step 6: Confirm your appointment details, review contact preferences, and submit — we will follow up with reminders and any pre-visit notes.
When you arrive, you can settle in while our INFINITI-trained team gets to work with the latest specialized technology and precise analysis. We designed the experience to be comfortable, efficient, and transparent from start to finish.
- Complimentary Wi-Fi: Work, surf, or play comfortably in our lounge while your vehicle is in our care.
- Complimentary Beverages: Enjoy fresh brewed coffee, tea, and cold beverages during your visit.
- Courtesy Vehicle: Request a Courtesy Vehicle in advance if you need to stay on the move.
- Luxury Service Lounge: Relax in our refined Service Waiting Area while we complete your service.
- Complimentary Car Wash: Receive a complimentary car wash with your visit.
Every service or repair is completed using Genuine INFINITI Parts whenever replacements are needed, supporting long-term performance and fitment that is engineered for your vehicle. If your needs extend beyond maintenance — from glass repair to paintless dent repair or auto painting — our Collision Center is ready to help. We accept all major insurance companies, provide a lifetime warranty on completed work, offer on-site rentals, keep you updated regularly, and can even arrange a convenient pick up and delivery option.
If you prefer to plan ahead, you can also explore our current service specials online before you book. These offers span common maintenance items like oil changes and tire rotations, helping you keep your vehicle in peak condition with added value.
Our Service Center is located at 3500 Jackson Rd., Ann Arbor, MI 48103, with a team that supports customers from Ann Arbor to nearby communities throughout Michigan. If you have questions before scheduling, give us a call at 734-352-6806 — we are happy to help you choose the right services for your current mileage and driving habits.
Frequently Asked Questions:
Can you service vehicles other than INFINITI?
Yes. While we specialize in INFINITI, you can trust us with your INFINITI or even other makes. Our technicians and equipment are prepared to handle a wide range of maintenance and repairs.
Do you use Genuine INFINITI Parts?
Absolutely. We emphasize using Genuine INFINITI Parts for replacements to help maintain the integrity, performance, and longevity of your vehicle. You can also order parts online if you prefer to install them yourself.
Are your technicians INFINITI Certified?
Yes. Our highly skilled, INFINITI-trained technicians undergo regular and frequent training, staying up to date with the latest INFINITI engineering and diagnostics to care for your specific model.
Can I request a Courtesy Vehicle when I schedule online?
Yes. During online scheduling, note that you would like a Courtesy Vehicle. Availability may vary by appointment time and service type, and our team will confirm details with you.
What are your Service Hours?
Our Service Hours are Monday through Friday 7:30AM – 6:00PM and Saturday 8:00AM – 2:00PM. We are closed on Sunday.
From routine maintenance to Collision Center repairs, our team is committed to delivering refined, reliable care — the kind of experience that makes ownership feel effortless mile after mile. Schedule your service online today, or call 734-352-6806 to speak with our team at LaFontaine INFINITI Ann Arbor.
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